X-on Health Help

The Phonebar brings powerful communication tools to your desktop. There are several ways you can make a call

Voice Calls

You can make a video call when calling a mobile number (smartphone) via the Phonebar when device is set to softphone.

Video Calls

You can send an SMS to a patient, using templates, NHS conditions or bespoke SMS and file them onto their clinical record using the Phonebar

SMS Messages

The Communications window gives visibility of Voicemails, photo requests sent and photos received

Communications Window

You can send a photo request to a patient, receive photos, view and file them to their clinical record using the Phonebar

Photo Requests and Photos Received

Appointments allows clinical staff to view their appointment lists and contact the patients directly

Appointments

Active Patient offers you single click communication options with the patient you have open in your clinical system.

Active Patient

The Phonebar allows access for all telephony functionality to be controlled from the PC screen, depending on your selected call device

In Call Features - Softphone

Contact History is used to access your patient contact and file them to their clinical record and Call History is personal contact history

Contact History

New Phonebar features and functionality for EMIS Web, SystmOne and Non-Integrated users

Phonebar V7.0

This guide assists Supervisors in managing which numbers are visible for users to choose to dial out from via the Phonebar menu

CLI Settings for Phonebar users

Accessing your Stat Boxes and Calendars via the Phonebar

Service Control Window

Full guides on calling, messaging and clinical integration features

Using the Phonebar

Create a custom design with text, images, and links

Latest News

Academy

Find answers and get help from Intercom Support and Community Experts

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