Using the Phonebar
Full guides on calling, messaging and clinical integration features
11 articles
- Voice CallsThe Phonebar brings powerful communication tools to your desktop. There are several ways you can make a call
- Video CallsYou can make a video call when calling a mobile number (smartphone) via the Phonebar when device is set to softphone.
- SMS MessagesYou can send an SMS to a patient, using templates, NHS conditions or bespoke SMS and file them onto their clinical record using the Phonebar
- Communications WindowThe Communications window gives visibility of Voicemails, photo requests sent and photos received
- Photo Requests and Photos ReceivedYou can send a photo request to a patient, receive photos, view and file them to their clinical record using the Phonebar
- AppointmentsAppointments allows clinical staff to view their appointment lists and contact the patients directly
- Active PatientActive Patient offers you single click communication options with the patient you have open in your clinical system.
- In Call Features - SoftphoneThe Phonebar allows access for all telephony functionality to be controlled from the PC screen, depending on your selected call device
- Contact HistoryContact History is used to access your patient contact and file them to their clinical record and Call History is personal contact history
- CLI Settings for Phonebar usersThis guide assists Supervisors in managing which numbers are visible for users to choose to dial out from via the Phonebar menu
- Service Control WindowAccessing your Stat Boxes and Calendars via the Phonebar